"The large-scale DDoS attack affecting parts of the network infrastructure has subsided. Traffic is returning to normal, connectivity has stabilised and normal service has resumed. Our teams worked to shield customers from the impact as far as possible, while working closely with our DDoS mitigation and upstream network partners. We continue to monitor the network closely. Thank you for your patience while we attended to this incident.
May 19 1:05 PM SAST"
Posted May 19, 2026 - 13:09 CAT
Update
Notice from Upstream provider:
"DDoS mitigation systems are active and continue to mitigate attack traffic directed at our infrastructure. However, the incident is being made more complex by similar attack activity affecting some network providers. This is impacting connectivity paths beyond our direct network environment and may result in continued instability while mitigation efforts remain underway."
Posted May 19, 2026 - 12:47 CAT
Identified
The issue has been identified and a fix is being implemented.
Posted May 19, 2026 - 12:06 CAT
Investigating
We are currently experiencing increased latency and intermittent timeouts affecting some AFRIDAX services.
This is due to a large-scale network disruption with our upstream hosting provider. Please be assured that your funds and the platform remain completely secure.
The vendor's technical teams are actively working to restore full stability as a priority incident. We are monitoring this closely and will provide updates here as soon as we have them.
We sincerely apologize for the inconvenience to your trading operations.
Posted May 19, 2026 - 12:05 CAT
This incident affected: Deposits (FIAT Deposits, Crypto Deposits) and Withdrawals (FIAT Withdrawals, Crypto Withdrawals).